No PlaceWisely verified reviews yet, and 39 reviews on Google averaging 4.9 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Dining and food2 of 5 reviews
Activities and engagement2 of 5 reviews
Building and rooms2 of 5 reviews
Management and turnover2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 39-review average is 4.9 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
First class community. Well run. Excellent executive director. Very “home” feel. We highly recommend it to people in Rocky Mount and Nah county as well as to patients when they need to take the next step.
Spring Arbor has taken in my 94 year old great aunt and treated her like family. The place is very clean and well kept. The staff is awesome and they always greet us with a smile. Big shout out to Ibby for assisting my mother (Joyce) with getting her aunt admitted. We will definitely recommend this place.
My mother has been a resident of Spring Arbor of Rocky Mount for over 6 years. Our family is very pleased with the care she receives. The staff is kind and compassionate. They do not hesitate to communicate with me anytime there is a change with Mom or she has a need. Wonderful activities are available for the residents, and the meals are great! I love the way they make the dining experience so special with cloth tablecloths, napkins and flowers. Definitely a homelike atmosphere! I highly recommend Spring Arbor.
In 2015, my mother had brain surgery and given very little time to live. 8 years later, she is doing great and I give the Spring Arbor of Raleigh Assisted Living full credit. Early this year the facility had a fire, all residents safely evacuated and how difficult it would be to find another incredible facility. Spring Arbor of Rocky Mount took my mom and have exceeded my expectations. From a proactive, professional and kind office management team (thanks Elizabeth for all you do), to a full team that provides my mom great care. I am truly grateful for the Spring Arbor of Rocky Mount team!
My 96 year old mother had resisted going to an assisted living facility for years but due to health reasons had no choice. Spring Arbor gladly accepted her in September 2023. Mom at first complained as nothing was like home to her. Within a few weeks she accepted being there, liked being taken care of and loved the food. She now tells everyone she is very satisfied and how good the food is. Her complaints are very minimal. She enjoys playing bingo and many other activities. The entire staff has treated her well. Taking care of the elderly isn’t an easy task. The staff of Spring Arbor Rocky Mount do a very commendable job. It is such a relief to know your mother is being properly cared for and has someone to help her 24/7 and will contact you when needed.
Reviews and rating from Google, shown as Google publishes them for Spring Arbor of Rocky Mount. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Spring Arbor of Rocky Mount. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
