No PlaceWisely verified reviews yet, and 14 reviews on Google averaging 3.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms2 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★2
4 ★0
3 ★0
2 ★1
1 ★2
Google shows its five most relevant reviews; the 14-review average is 3.1 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
This facility said they would assess my mother at her current AL facility to see if they could accept her, as I was told they were opening a memory care wing. I waited 2 weeks from the date they said they would assess her and left several messages, both for the executive director, AND the nurse (?) who was supposed to do the assessment, to find out the results. ALL messages were completely ignored and never returned. I finally physically went to the facility to get answers for my loved one and was told she didn’t qualify. ZERO explanation or details were given. ZERO. In the long 5 years my mother and my family have been on this very heartbreaking journey, I have never been treated so unprofessionally and been so rudely dismissed. They treated us unworthy of a simple response. Guess it IS all about the ultimate dollar 💵
Stole my mothers belongings who happened to be mentally and now physically disabled. No apology or resolution has been made told the police officer that their is a contract which I or mother never signed. May have dodged a bullet with police but Justice will Prevail. All this facility cares about is money and taking from the elderly and the helpless. Strongly do not recommend this facility even if they were the only ones in the county/State
I can not brag enough on Jurney’s! Their ED, Chrissy is wonderful, full of knowledge and truly cares about her residents and staff. You can tell from moment you walk in that the staff are treated well, which in turn reflects on how happy the residents are!
Chrissy is absolutely wonderful! She is kind and loving! I feel honored to know her! She is always making sure her staff and residents are taken care of!
If you cannot be proactive in your loved ones care, DO NOT TAKE THEM HERE. They do not care about them and they are treated badly. The staff for the most part are lazy and do not want to assist the people. And forget getting meds on time if they get them at all.
Reviews and rating from Google, shown as Google publishes them for Jurney's Assisted Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Jurney's Assisted Living. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour