No PlaceWisely verified reviews yet, and 55 reviews on Google averaging 3.9 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers4 of 5 reviews
Communication with family2 of 5 reviews
Building and rooms2 of 5 reviews
Price and value1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★1
1 ★1
Google shows its five most relevant reviews; the 55-review average is 3.9 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I was told at two different rehab places that Mom would never walk again - that a wheelchair and a two-person assist was her new normal. Within 2 weeks of being at Brighton Gardens Mom was a one-person assist and today (6 weeks later) she got into my car all on her own and uses a walker! Because of all the caring people at Brighton Gardens that had patience, and a warm and caring attitude Mom's quality of life has improved 10-fold!
My spouse was in the memory care unit at Brighton Gardens, and he received excellent care. The staff were kind and thoughtful. The price was steep but similar to prices at other local facilities.
My husband was a resident in their memory care unit for almost 2years. I felt the need to provide him with private care in addition to staff on site. There were many staff members who left or were removed from employment including directors while we were there. There were staff that were caring and truly wanted the best for the residents unfortunately they did the majority of the work and care while others simply took their paycheck. I kept my husband there only because I was able to provide the additional level of care on my own. It is telling when a professional who provides services there tells you “ your husband is alive because you have your own people watching over him”. Facility needs a total make over and update to not only structure but to the level of care provided.
My family member has been at Brighton Gardens assisted living in WinstonSalem NC only for 2 weeks, but she is Very happy here. ALL of the staff here so far are very helpful, courteous, and cares for her the way she SHOULD be cared for. We are happy so far, in every way, with this establishment!
Sunrise made one of the biggest mistakes by letting go of Patricia Howard, their Manager She was truly a gift from God! The way she cared for my family and my aunt was absolutely priceless. Patricia went above and beyond every single day — always helping team members on the floor, responding right away whenever we needed anything, and showing real love for the residents.
Even when the community was short-staffed, she worked hard and never complained. Her heart, knowledge, and dedication were unmatched. You could always count on her to listen, to care, and to make things happen.
It’s heartbreaking to see someone like her gone. Sunrise corporate should really look at how much of a difference she made. Patricia Howard was truly one of the best things that ever happened to that building. She will be missed dearly!
Reviews and rating from Google, shown as Google publishes them for Brighton Gardens of Winston-Salem. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brighton Gardens of Winston-Salem. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
