No PlaceWisely verified reviews yet, and 9 reviews on Google averaging 4.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Building and rooms3 of 5 reviews
Staff and caregivers2 of 5 reviews
Cleanliness2 of 5 reviews
Management and turnover2 of 5 reviews
Quality of care1 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★1
2 ★0
1 ★1
Google shows its five most relevant reviews; the 9-review average is 4.3 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Seems like a nice facility, spacious I've been trying to get my father transfered here for months and it's pretty difficult with me not being able to get in contact with anyone via phone and then yall say your working on the transfer but his current facility says they haven't heard anything it was suppose to get an assessment three different times hasn't gotten one. It's unfortunate I guess yall don't want him there . Thanks for the nice tour though
My cousin is a resident at Southfork, and it looks like a nice place but it’s not clean. They don’t have cleaning people and the residents are cleaning their own rooms. Many of the people working there are always on their cell phones and they ignore the patients and call bells. It seems like their cell phones should be in their lockers during their workday! The night shift workers sleep. Check your loved ones in house “bank account” regularly!!! Need competent management here…
Southfork is great! Every time I pop in to visit my mother, no matter what day or what time, I ALWAYS find her well cared for. Never have I found a single need unmet, and that's saying something. FREQUENTLY I find aids simply visiting and chatting with Mom and they always ask if she needs anything before they leave her room. They genuinely want to make her comfortable and happy. The facility is well maintained and absolutely spotless at all times and never even once have I smelled any kind of odor. At meal times, the dining room is full of staff members helping to serve the residents, even the administrative staff pitches in. Phenomenal! There are activities and various outings taking place almost continuously, and residents' doors are decorated with their most recent craft projects. There is an over all positive atmosphere at Southfork and I actually enjoy spending time there. The staff are more than competent, and have earned my trust. They promptly inform me of any concerns about my mother, and I have peace of mind knowing she's in good hands there. That's worth more than I can say. If I had one criticism, it would be that there seems to be no particular staff person for the front desk. I assume it's a cost control issue, but it gives a false, disorganized impression. When calling the main number, you may need to try a few times to get an answer. Southfork is a really great facility, so do call back. It's worth it.
Hey! Took a tour of this place loved it for my mother in law . I hope she can become a resident she will love it.
Reviews and rating from Google, shown as Google publishes them for Southfork. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Southfork. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
